Frequently Asked Questions

What services do you provide?

Individual psychotherapy via an encrypted hipaa compliant video platform for clients ages 18 years and older.

Do you bill insurance?

Yes. Accepting most major insurances. Siena Counseling, LLC has a business associate agreement with Golden Heart Administrative Professionals for billing services. Medicaid is not accepted. 

What if I don't have insurance?

​​​​​​Siena Counseling, LLC has self-pay options. Please call (907) 251-7664 or email [email protected] for pricing inquiries. 

Is telehealth right for me?

Telehealth is an effective convenient way to access psychotherapy from the privacy of home. It has become and continues to be a popular method of accessing mental health support since the Covid 19 pandemic. Some situations are not appropriate for telehealth through Siena Counseling. Prospective clients will be able to complete an initial confidential digital questionnaire to help determine if online counseling through Siena Counseling LLC is a good fit. Individuals experiencing hallucinations, psychosis, substance abuse dependance, and serious and persistent thoughts of harm to self or others should seek local mental health resources or call the Careline at 1-877-266-4357.

 What is "Strengths-Based" counseling?

Strengths-Based care involves providing support, encouragement, and collaboration with clients as they learn to discover their abilities to make changes and progress towards their goal. The therapist assists in the moment, but clients deserve all the credit for taking action and achieving success. 

 What is "Faith-Friendly" counseling?

Faith-Friendly counseling acknowledges that for many clients their faith practice or spiritual beliefs can be their strongest resource. Rather than an "either or" approach of faith vs mental health treatment, the therapist respects that the two assets can be complementary in achieving greater healing and progress towards well-being.